SIGN UP & SET UP
How do your monthly package plans work?
Our monthly plans are designed by you, our customers. The price for your monthly plan depends on the kind of water you select, the quantity and the type of water cooler you rent from us (if you need one). You can find more information in the “How it works” tab of this website.
How do I sign up for service?
Select the “Design your Plan” tab on our website and build your cart. Once you are happy with your plan submit your form and one of our sales staff will contact you within 24hrs of your request. During this call, we will confirm all information, and confirm the time and date to set up or drop off any equipment or products.
Do I receive all my bottles for the month?
If you selected one of our low usage plans with a delivery interval of 4 weeks, you will receive all bottles to accommodate this timeframe.
If you selected a plan with 2 week delivery intervals, you will receive bottles to accommodate this timeframe.
Do I have to be at my house during the time of set up?
No, we have a “No Contact” request that can be filled in if you prefer this option. Our team member will drop all equipment and bottles at your front door.
Do I need to sign a Service Agreement?
Yes, we have a standard agreement that details what services are being provided and any equipment rented.