Sign up today and get $100 free water service!
Sign up today and get $100 free water service!
Our monthly plans are designed by you, our customers. The price for your monthly plan depends on the kind of water you select, the quantity and the type of water cooler you rent from us (if you need one). You can find more information in the “How it works” tab of this website.
Select the “Design your Plan” tab on our website and build your cart. Once you are happy with your plan submit your form and one of our sales staff will contact you within 24hrs of your request. During this call, we will confirm all information, and confirm the time and date to set up or drop off any equipment or products.
If you selected one of our low usage plans with a delivery interval of 4 weeks, you will receive all bottles to accommodate this timeframe.
If you selected a plan with 2 week delivery intervals, you will receive bottles to accommodate this timeframe.
No, we have a “No Contact” request that can be filled in if you prefer this option. Our team member will drop all equipment and bottles at your front door.
Yes, we have a standard agreement that details what services are being provided and any equipment rented.
You will receive a yearly calendar with your specific delivery dates. Standard delivery intervals are every 2 weeks but could be up to 4 weeks intervals depending on the plan you select. On delivery day, empty bottles must be placed outside for your Account Representative to replace your empty bottles with full ones.
If you are a residential customer and you miss your delivery, we ask that you bring your empty water containers to our store front at 1633 Industrial Blvd. There our staff will be happy to exchange them.
No, our routes are constantly changing. You may have your delivery in the early morning one week then later in the afternoon the following week. We ask that all bottles are out for exchange the night before or by 6:00AM the morning of delivery. You will receive a reminder email the day before your delivery is due.
There are two options: simply refer to your virtual calendar which you can access by logging into “My Account” on this website, in addition you will receive a courtesy reminder email sent the night before your next scheduled delivery reminding you to lace your bottles outside for exchange.
Please call the office on 928.855.7776. We can accommodate this request and change you to a new plan to better suit your needs.
If you receive a leaky bottle, notify our office via email accounting@arizonapremiumwater.com, leave it outside and we will come by and replace it as soon as we can.
Please notify us. There is a $20.00 replacement charge for the bottle.
Due to safety concerns and liability reasons it is best for you and for our Account Representatives to not enter your private home.
We are based in Lake Havasu and service. Lake Havasu, Parker, Quartzsite, Salome, Topock, Needles, Mohave Valley, and Bullhead.
We bill all credit and debit cards on the 1sth of every month. You can also log on to ‘My Account” on our website and process your payment manually each month if you prefer.
Create an access and log on to “My Account” and simply update your card details via our secure portal.
Log into “My Account” where you will find all open and past invoices. You can also print them if needed.
You are not locked into your monthly plan; you can increase or decrease your package plan at any time to accommodate your needs. You will see that change go into effect on your new month.
Unfortunately they do not. It is up to the customer to drink all the bottles that are provided to you. You can switch to a lower plan any time if this better fits your needs.
Any extra bottles that are used above your allotted amount will be logged and charged on your next billing cycle.
No, you will not get billed when you leave as long as you return all equipment and bottles. While you are away in the summer, we will put your account on “vacation” status until you return in the winter.
Please call our office at 928.855.7776 or email accounting@arizonapremiumwater.com to notify us of your cancelation. We will set up a time for you to drop off equipment and bottles and terminate your account.
We have a $50.00 early termination fee if you terminate your account before the one year has passed. After your contract has run for a full year, you can cancel anytime and will not be subject to any early termination fees.
Yes, we can pick it all up for you but there is a $50.00 service fee to do so.
